Residents + municipalities
A better city starts with your voice.
Your community has a lot to say. Darsumi connects it with a municipality that listens, acts and follows through.
Answers given. Community gained.
Small requests. Big changes.
- Street lighting
- Green spaces
- Roads and sidewalks
- Municipal services
Less running around. More answers.
From “someone should fix that” to “it’s fixed”.
A clear path, so every report has a next step.
- 01
Tell us.
Mark the spot on the map, describe what is wrong and add a photo. All you need is your phone: we text you a code, with no account or password.
- 02
Connect it.
The location tells us the municipality and the neighbourhood, and the report goes straight to the municipal team that handles it.
- 03
Follow the change.
Get a text at every step and check your report’s status with its code, until it is resolved.
Your report has a path
The peace of mind of knowing what happens.
A report should never get lost along the way. Every stage is in plain sight, and we tell you when it changes.
Examples with illustrative data.
A better-lit street.
Streetlight on Park Street
- Report receivedStep 01
Your report has a place and a code to follow it.
- Team assignedStep 02
Street lighting crew
- Work completedStep 03
Streetlight repaired and working.
One report. A change you can see.
A more connected municipality
- Street lightingPark StreetResolved
- Sidewalk repairCentral sectorIn progress
- Park maintenanceCommunity ParkReceived
Communities moving forward.
For municipal teams
More clarity, better service.
A meeting point between what the community needs and the people who take care of it.
- Every request in one place
A shared help desk, with rules that assign each report to the department or crew it belongs to.
- Every case followed through
Clear owners, statuses and service targets to coordinate the work.
- Communication that builds trust
Every resident hears about their report by text or email, and the public map shows only what your team approves.
Plain answers
Before you take the step.
What is Darsumi?
A platform that connects residents and municipal teams: report problems in public spaces, handle them, and follow each request through to its resolution.
Can I send a report to my municipality now?
Yes, if your municipality uses Darsumi. Tap Report a problem, verify your phone with the code we text you and mark the spot on the map. If the place is in a municipality that does not take part yet, we tell you before you send it.
What can I report?
Street lighting, roads and sidewalks, green spaces and other municipal services. Each municipality chooses the categories it handles.
What happens to my data?
Your number and name are stored encrypted, and only your municipality’s staff see them. Nothing you send is published as it is, and photos lose their location and the phone’s hidden details. How we protect data.
How can my municipality take part?
Write to us and we will prepare a demonstration with your municipality’s own map and neighbourhoods.
The next change starts here
Your municipality. Closer to its people.
Let’s talk about how Darsumi can connect your community.